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Quiz about Careers in the Hospitality Industry

Careers in the Hospitality Industry Quiz

A simple quiz of observations made in the hospitality industry. Have fun.

A multiple-choice quiz by sir67. Estimated time: 3 mins.

Author
sir67

Time
3 mins

Type
Multiple Choice

Quiz #
239,042

Updated
Jun 06 23

# Qns
10

Difficulty
Easy

Avg Score
8 / 10

Plays
6745

Awards
Top 35% Quiz

Last 3 plays: Guest 46 (10/10), Guest 37 (8/10), ayushi2 (10/10).

One at a Time - Single Page - Timed Game

Question 1 of 10

1. Which of the following is a position in the F & B department? Hint

Concierge

Front Desk Attendant

Line Cook

Maintenance Supervisor

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Question 2 of 10

2. What is meant by 'Back of House' in a hotel operation? Hint

Missed telephone calls

Rooms that rent for the lowest rate

Positions that usually do not deal with guests directly

Parking lot

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Question 3 of 10

3. Which of the following is usually NOT part of the job description for a Front Desk Attendant? Hint

Checking guests into their rooms

Providing information to guests

Processing guests' payments

Checking rooms for cleanliness

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Question 4 of 10

4. One of the following statements is a popular guide to hiring staff in the hospitality industry. Which is it? Hint

Muddy shoes, sticky fingers

Go for sales

Everyone has something to hide

Hire the smile

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Question 5 of 10

5. Like other industries, hospitality has its own jargon. Of the positions listed, which is known as a 'Uniformed Position'? Hint

Bell Boy

Maintenance Worker

General Manager

Housekeeping

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Question 6 of 10

6. What is NOT an important trait when hiring housekeepers? Hint

Honesty

Height and weight

Dependability

Pride in their work

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Question 7 of 10

7. Who is in charge of most medium sized hotels when the other managers have gone home for the day? Hint

Front Desk Staff

Head Chef

Lifeguard

Duty Manager

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Question 8 of 10

8. Which of these should hotel employees never do? Hint

Party with guests in a rental room

Come to work on time

Bathe

Request days off well in advance

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Question 9 of 10

9. Most line level hospitality jobs are: Hint

Performed mostly by managers

Nine to five

Shift work

Monday to Friday only

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Question 10 of 10

10. A summer job waiting tables can: Hint

Provide cool spending cash for the holidays

Lead to full time employment

All of these answers

Encourage maturity in teenagers

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Most Recent Scores

Today : Guest 46: 10/10
Today : Guest 37: 8/10
Nov 20 2024 : ayushi2: 10/10
Nov 20 2024 : gopher75: 7/10
Nov 20 2024 : Guest 31: 8/10
Nov 20 2024 : Guest 89: 10/10
Nov 20 2024 : Guest 46: 9/10
Nov 20 2024 : Guest 78: 7/10
Nov 20 2024 : Guest 37: 10/10

Score Distribution

Quiz Answer Key and Fun Facts

1. Which of the following is a position in the F & B department?

Answer: Line Cook

F & B is the Food and Beverage Department. Other major departments include Rooms, Maintenance and Back Office.

2. What is meant by 'Back of House' in a hotel operation?

Answer: Positions that usually do not deal with guests directly

Back of House positions include accounting and office workers. Some hotels consider housekeeping, reservationists and maintenance workers as 'back of house'.

3. Which of the following is usually NOT part of the job description for a Front Desk Attendant?

Answer: Checking rooms for cleanliness

Room cleanliness is usually the responsibility of housekeeping staff and management.

4. One of the following statements is a popular guide to hiring staff in the hospitality industry. Which is it?

Answer: Hire the smile

'Hire the smile' applies to the attitude a potential worker brings to the workplace. I have heard some say "Hire the smile, everything else is trainable."

5. Like other industries, hospitality has its own jargon. Of the positions listed, which is known as a 'Uniformed Position'?

Answer: Bell Boy

Uniformed positions can include Doormen, Bell Boys, Concierge and Valets. Generally, they are expected to have front line contact with guests.

6. What is NOT an important trait when hiring housekeepers?

Answer: Height and weight

Nobody's height or weight matters if they can do the job.

7. Who is in charge of most medium sized hotels when the other managers have gone home for the day?

Answer: Duty Manager

The Duty Manager assumes control of most situations in the absence of senior management.

8. Which of these should hotel employees never do?

Answer: Party with guests in a rental room

Going to a guest room in any social situation is inappropriate, not to mention unprofessional.

9. Most line level hospitality jobs are:

Answer: Shift work

It is a service industry, ergo, we serve when the customer wants us.

10. A summer job waiting tables can:

Answer: All of these answers

Jump start your career! Many employers are very happy to keep graduates on and provide training.

Source: Author sir67

This quiz was reviewed by FunTrivia editor bloomsby before going online.
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