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Miffed by the lack of attention, Carlotta announces that she will not be singing that night, and starts to flounce off the stage. Andre turns to the departing Lefevre and asks, 'What do we do?'
What is Lefevre's response?
Answer: 'Grovel.'
The actual quote is, 'Grovel. Grovel, grovel, grovel.' Lefevre does suggest that Carlotta be persuaded to sing the aria for them, but also tells them that he's headed for Australia. Andre and Firmin grovel, to Carlotta's satisfaction, and she begins to sing the aria. However the Phantom causes a backdrop to fall on her, which angers her to the point that she really does leave.